FAQ for Webapp
Account and Profile
Enter your professional details in your profile. Upload your business logo and a business headshot. Make sure to click SAVE CHANGES when you are done. Please note: your headshot and logo will be visible to all the students you assign tests to through the application. If you don’t have a headshot that you’d like to use, you can just use the same photo as your logo.
White Labeling and Exclusive Pricing
White labeling is available for $150 a year. This fee covers the following:
- Branding on the diagnostic, available in both booklet and PDF form
- Branding of web portal, replacing the default CPP logo in the top left with your unique logo
- Free updates when new versions of the diagnostic are released
For more information, please email us at email@example.com or call (860) 664-9857.
Navigate to the TESTS tab in your account. On this page you can see the number of credits you have available, purchase new tests, and add/update your payment information.
Use the Purchase Tests menu to select test type, version and quantity. Add your payment info if it is not already saved. Newly purchased exams will show up in the “Available Tests” section at the top of the page.
Downloading Exam PDFs
Navigate to the TESTS tab in your account. For any test types in your account that have affiliated PDF copies, you can click the Download PDF link located next to the test name to initiate a direct download.
The file should now be located in your downloads folder on your PC or Mac. You can print it yourself, send it to a client, or bring it to your local printer for professional printing. If your company has the white labeling add-on, your personalized copy will be downloaded instead of the default version.
If you are interested in having professionally printed copies shipped directly to your home or office, please contact us directly at firstname.lastname@example.org or (860) 664-9857.
From the STUDENTS tab of your account click the ADD A STUDENT button in the bottom left of the webpage. Fill in the appropriate student details. Click SEND INVITE. Note that you can create a dummy email if you wish to supress notifications that get sent out. To do this, take your email and add the student’s name before the “@” symbol with a “+”. For example, an account with email “email@example.com” adding a student named “Sarah Student” could create an email address of “firstname.lastname@example.org.” This will route all notifications to the account email, instead of sending them to the student.
A banner will notify you that the invitation has been sent and your newly-added student will be added to the list of students in the MY STUDENTS column on the left.
An email will be sent to the student which includes their password and a link to their account. If you have the white labeling add-on, your company logo will be displayed in place of the default logo.
Next, select a test from the drop-down menu and click ASSIGN TEST.
The student will be notified of the assignment. You can now monitor student progress, lock or unlock results, and assign more tests from the STUDENTS tab.
Once you have assigned a test to a student in your account, they will receive an email prompting them to log in to complete the test. If you have the white labeling add-on, your company logo will be displayed in place of the default logo.
Locking and Unlocking Student Results
All student results are locked by default when a new test is assigned.
When student results are locked, students cannot access their score reports and will see a message directing them to contact you to receive their results.
To unlock a student’s results, select the student’s name from the MY STUDENTS column in the STUDENTS tab. Then click the green SHOW RESULTS button to unlock the student’s results.
Unlocking a student’s results allows that student to access their results in the app without contacting you.
How Students Take Exams
Setting Extended Time
If a student gets extended time, they should navigate to their profile and set timing to 1.5x or 2x before beginning any test. They must click SAVE CHANGES after they have made their selection.
From their student account, a student can view their assigned tests in the left column. If any test is not completed, they will be prompted to begin the next section of that test. From this page, the student can also use the Download PDF button if there is an available PDF associated with the assigned exam. The student will then click BEGIN SECTION to start.
When a student clicks BEGIN SECTION, they are prompted with directions, including how to download a PDF and setting extra time if they have test accommodations.
The student will select how they want to take the test: online or using the online bubble sheet. Then the student will click NEXT to proceed.
Taking a Test Online
After beginning a test section, the student should click “Take the test online” and then NEXT.
The student is prompted with directions for the section they are taking, timing, and the number of questions they are about to encounter. He or she should then click START SECTION to begin.
Once he or she does so, the student will be shown the online test environment. Time is kept in the top right corner. When five minutes are remaining in the section, the timer will turn red and display both minutes and seconds. The test environment generally consists of two panels that scroll up and down individually — one panel displays the passage and one displays the questions related to that passage. Note: the online test environment is compatible with both Mac and Windows operating systems on desktop or tablet. Google Chrome is the preferred web browser to use.
After completing all of the questions in a section, the student will either click FINISH SECTION in the top menu or COMPLETE SECTION in the bottom right. Both options will bring up a modal that confirms their intent to finish. Click MARK AS COMPLETE to move to the next section.
Between sections the student will be prompted to click CONTINUE TO NEXT SECTION to proceed.
During a section, a student can click JUMP TO QUESTION in the top menu to navigate to specific questions or return to questions they omitted. Green circles indicate an answer has been chosen, while empty (white) circles denote no answer has been chosen. The highlighted circle indicates the current question.
If a student navigates away from the test environment, results are saved where they left off. They can resume their section from the main page by clicking RESUME SECTION. All answers and timing are automatically saved for when a student returns.
Using The Online Bubble Sheet
Select the option “I have a physical copy of the exam, take me to the online bubble sheet” and click NEXT.
There is no timer on the online bubble sheet. If a student is taking a test on paper and using the online bubble sheet, it is the responsibility of the student to time themselves.
The student should fill in the bubble sheet for each section of the test and click SUBMIT when completed.
Please note that answer choices entered on the online bubble sheet are not saved until the student marks a section complete. As a result, they should not navigate away from this page as they enter values. We recommend that they circle answers or enter them on the paper bubble sheet while taking the test, and then enter results after they have completed the entire exam on paper.
Between sections, students are prompted to click CONTINUE TO NEXT SECTION to proceed.
A student can click “I am done with test taking for now.” and return to the main screen. If selected, the student will see that the first section was completed as indicated by the green check mark. They can continue onto the next section when ready by clicking BEGIN SECTION.
Results are ready shortly after the last section is completed. A notification email will be sent to the consultant account letting them know that results are ready.
Downloading Grading Templates
Click the GRADING tab in the top right.
Select the exam you’d like to grade and click DOWNLOAD TEMPLATE. Once you have the template downloaded, you can use it again in the future when you grade the same exam.
In the first column of the template, enter an email for the student. You may choose to use an actual email or create one yourself so that students do not receive any notifications. We recommend adding the student name before the “@” in your email with a “+”, like this: diagnostic+TestStudent@yourdomain.com. In the next two columns, enter the student’s first and last name.
Begin copying over the answers from the student’s bubble sheet into the remaining columns, using the column headers as reference: s1_4 refers to Section 1, Question 4.
IMPORTANT: if you are entering your results into Excel, make sure to precede any fractions with an apostrophe (‘3/4). Otherwise, this fraction will be entered as a date (Mar-4) when you upload.
Once finished, save the document as a CSV file, then click SELECT FILE under the Grading tab to select the file you saved. Click UPLOAD ANSWERS to initiate the upload.
Bulk Grading Upload Errors
The following errors may appear:
The number of exams you are attempting to grade exceeds the number of attempts you have available for that exam. Import count of ‘1’ exceeds attempts available count ‘0’.
The above error means you do not have enough credits for the exam you selected. You should navigate to the TESTS tab to purchase more, or make sure you have selected the correct exam to grade from the dropdown menu.
Question s1_2, on row 0 contains an invalid option letter response.
The above error means you have an incorrect answer option for Question 2 on Section 1. If the answer options for that question are A, B, C, or D, then only those answer options can be processed. Any other answer will be marked invalid and will result in this error.
Accessing Student Reports
If a student is taking a test online or submitting responses using online bubble sheet, you will receive an email informing you when the student has submitted the test and the score report is available for viewing.
From the STUDENTS tab, search and select the appropriate student in the left column. Click VIEW REPORT for the test you want to view.
Printing / Saving a Report
When viewing a report on your web browser print the page using Ctrl+P (PC), Command+P (Mac), or by using the browser’s context menu.
Chrome Specific Instructions
Navigate to “More settings” on the print screen. In some cases, the report will lack colors on the front page and in the section overview. When this is the case, a specific option must be selected to show those graphics. Make sure that the “Background graphics” options is selected so that the report has the proper coloring.
From this point you can save the document as a PDF or you can print to any local printer on your network.
Reading Exam Reports
SAT/ACT Diagnostic Comparison Summary
The Comparison Summary offers a glimpse of overall performance on the two exams, as well as section scores for all eight sections. The recommended test will be highlighted in green, and in the center the report will inform you which test is recommended. If a student scored equally well on the two exams, the Diagnostic is still useful in providing experience with both exams, since most students have only experienced one of the exam. An even score often comes down to preference, though the performance by content area is still very useful regardless of which exam is taken.
Note that the section scores are not comparable across exams because SAT section scores range from 10 to 40, while ACT section scores range from 1 to 36.
The Test Summary displays the student’s composite and section scores, along with their percentile. Below the summary, you can find a brief explanation of how scores are calculated.
Section Overview and Difficulty Overview
The Section Overview provides information about pacing on the different sections. If, for example, there are big concentrations of red towards the end of an ACT section it might indicate that the student ran out of time and was guessing (or omitting) answers. This is particularly helpful if the overall scores are similar because having to improve accuracy and timing on a section can be difficult.
For the verbal portions of the exams — Reading, Writing, and English — the Section Overview also provides insight into the types of passages a student may have struggled with. For example, a cluster of red towards the beginning of the SAT reading test suggests the student may have found the literature passage especially difficult.
The Percent Correct by Difficulty is the most useful section for students who scored similarly on both exams, since it provides a roadmap for improvement. If students have a relatively higher accuracy on more difficult questions, that indicates that they may have an easier time improving their score because the problems they are missing should be relatively easier to study for. On the other hand, the opposite might be true if a student has a relatively lower accuracy on harder questions.
The Section Summaries are available for every section on the test, and allow for much closer inspection. By looking at all of the data on these section summaries, students can move between types of questions they need to focus on overall, and also what specific subcategories of those questions are giving them the most issues. For example, the “Top Questions” section breaks down performance by most frequently occurring type of question.
The following breakdowns are available in the Section Summaries:
- • Identify incorrect answers
- • View the correct answer for each question
- • Check answer explanations for each question
- Difficulty Summary: Evaluate performance by difficulty. Similar to the Percent Correct mentioned above, this helps to showcase how easy it might be to imrpove performance on this particular section.
- Top Questions: Evaluate performance by content area. These areas represent the most general ways of categorizing the questions, though the Tags column of the report can have three levels of granularity.